Trust & Safety

Security & Data Protection

Naxerio is built with security and data protection as a core design principle.

From infrastructure to access control, the platform is designed to keep customer data private, isolated, and accessible only to authorized users.

Data location & infrastructure

All customer data is hosted within the European Union on secure cloud infrastructure.

Hosted on EU-based AWS infrastructure via Supabase
Data residency aligned with GDPR / AVG requirements
Customer data does not leave the EU by default

Host Region

EU (Ireland/Frankfurt)

InfrastructureAWS
DatabaseSupabase

Data isolation & access control

Customer data is logically isolated per organization.

Database-level Row Level Security (RLS) enforces tenant isolation

Users can only access data belonging to their own organization

Access rules are consistently applied across all APIs and queries

This design prevents accidental or unauthorized cross-organization data access.

Authentication & permissions

Access to Naxerio requires authenticated users.

Authentication is handled via Supabase Auth

Role-based permissions control what users can view or modify

Authorization is validated before data is accessed or changed

File & document security

Documents and evidence files are stored securely by default.

Files are stored in private storage buckets

Documents are not publicly accessible

Access is restricted to authorized users within the same organization

Reliability & data protection

Naxerio runs on managed cloud infrastructure designed for reliability.

Built on proven, industry-standard cloud services

Infrastructure-level redundancy and backups are provided by the platform

Designed to support secure growth as the platform matures

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