Last updated: June 14, 2024

Privacy Policy

Naxerio (“we”, “us”, “our”) respects your privacy and is committed to protecting personal data. This Privacy Policy explains how we collect, use, store, and protect personal data when you visit our website or use the Naxerio platform.

This policy is written in accordance with the General Data Protection Regulation (GDPR / AVG).

1. Who we are

Naxerio provides a cloud-based platform for structured asset, compliance, and document management for professional real estate organizations.

Role for Platform Data

Data Processor

Role for Website/Sales

Data Controller

info@naxerio.com

2. Personal data we collect

2.1 Website & contact data

When you visit our website or contact us (for example to request a demo), we may process:

  • Name
  • Company name
  • Email address
  • Phone number
  • Message content
  • Technical data (IP, browser)

2.2 Platform user data

When using the Naxerio platform, the following personal data may be processed strictly on behalf of the customer:

  • User names
  • Email addresses
  • Roles & permissions
  • Authentication IDs
  • Activity metadata

3. Purpose of processing

We process personal data only for legitimate and clearly defined purposes:

Providing access to and operating the Naxerio platform
User authentication and authorization
Communicating with users and customers
Scheduling and conducting product demos
Ensuring platform security, integrity, and availability
Fulfilling legal obligations

We do not sell personal data and do not use personal data for advertising or profiling.

4. Legal basis

Performance of a contract
Legitimate interest
Legal obligations
Explicit Consent

5. Data storage & location

All Naxerio data is hosted within the European Union on secure cloud infrastructure provided by Amazon Web Services (AWS) via Supabase.

Personal data is not transferred outside the EU unless explicitly required by customer configuration or required by law.

6. Security measures

Logical data isolation per organization
Row Level Security (RLS)
Role-based access control
Secure authentication
Encrypted storage & transport
Continuous monitoring & backups

7. Cookies

Naxerio uses only essential and functional cookies that are necessary for the operation and security of the website and platform.

No tracking cookiesNo marketing cookiesNo third-party analytics

Because only essential cookies are used, no cookie consent banner is required.

8. Contact

If you have questions about this Privacy Policy or how we handle personal data, please contact us:

info@naxerio.com

Company: Naxerio

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